Frequently Asked Questions
Q How long does it take to
service/repair my car?
About 90% of the time we can offer Same Day
Service. The other 10% of repairs take longer
due to the amount of work, parts not being
readily available, or delays in getting
authorization for repairs.
Q How much will it cost?
We can estimate some repairs without seeing your
car. Our estimates are almost always "right on"
however we are only able to provide you with a
completely accurate and detailed estimate after
evaluating your vehicle.
Q Do you charge for estimates?
If your vehicle's problem can be determined by
visual identification or during an initial road
test, the answer is no. If disassembly or test
procedures are required, the answer is yes.
Q What makes of vehicle do we work
Most foreign and domestic cars & lt. trucks.
Q Do we offer rides to work?
Yes. We will gladly drop you off within a
limited area. Please, let us know that you will
be needing a ride in advance.
Q What are your hours?
8:00am to 6:00pm Monday thru Friday, 8:00am to
3:00pm on Saturday. We're closed on Sunday.
Q DO you use original equipment
Yes we do. We also use after market parts of
equal or better quality. Especially when we can
save you time & money and not compromise
quality. We will gladly use OEM parts
exclusively if you request.
Q Will you use remanufactured
Yes, whenever it makes sense, especially
regarding starters, alternators, generators,
engines and transmissions. However it really is
your decision. We will give you our best
recommendation, if you choose to install brand
new parts over remanufactured (and pay the
additional charge) we will honor your wishes.
Q Do you have Towing?
No, but we have access to 24 hour towing
service. Contact us at (508) 393-3225 for more
Q How do I check the transmission
Always check the fluid level with the
engine running (except Honda), the transmission
in "park" (except Dodge products which should be
in neutral with the emergency brake applied),
and with the engine at operating temperature.
Remove the dipstick and wipe with a rag. Insert
the stick fully and remove. Look at both sides
of the stick to verify the same indication.
Q How long will my engine / car last?
There is no one who can answer that
question. The mileage or time of use before
major problems occur will vary greatly, and
therefore, there isn't a direct correlation
between mileage and engine failure. Major
factors in the service life of an engine are:
Regular maintenance, Maintaining proper fluid
level, and your driving habits.